Customer service  / Returns

My item is damaged, incomplete or has been wrongly delivered. What do I do now?

Oh no! If there's something wrong with the items you've orderd, please contact us via e-mail at or call us at +31 85 - 047 17 47. We're glad to help you out!

Check out the frequently asked questions.

How can I return my order? How soon will my return be processed? I want to exchange my item for something else. Is that possible? Is it possible to return my order at one of the stores? What is the return period?

Do you have any questions or anything you want us to know?