Customer service  / Returns

How soon will my return be processed?

Processing your returned order takes 1 to 2 working days. As soon as your returned order is processed, you'll receive an e-mail. It usually takes a couple of working days for your payment to be transferred back to your bank account.

Check out the frequently asked questions.

How can I return my order? I want to exchange my item for something else. Is that possible? Is it possible to return my order at one of the stores? My item is damaged, incomplete or has been wrongly delivered. What do I do now? What is the return period?

Do you have any questions or anything you want us to know?