Customer service / Returns
How soon will my return be processed?
Processing your returned order takes 3 to 10 working days. As soon as your returned order is processed, you'll receive an e-mail. It usually takes a couple of working days for your payment to be transferred back to your bank account.
- Check out the frequently asked questions.
- How can I return my order?
- I want to exchange my item for something else. Is that possible?
- Is it possible to return my order at one of the stores?
- My item is damaged, incomplete or has been wrongly delivered. What do I do now?
- What is the return period?