Customer service  / Returns

Is it possible to return my order at one of the stores?

Of course! If it suits you better you can return your item at one of our stores in Arnhem, Eindhoven, Enschede, Groningen, Utrecht, Rotterdam or Westfield Mall of the Netherlands. Saves you the costs of posting it. If you do so, you don't need to send us an e-mail first. Just make sure you have your invoice (or a copy of it) with you when you come to the store, to help us process your return.

Check out the frequently asked questions.

How can I return my order? How soon will my return be processed? I want to exchange my item for something else. Is that possible? My item is damaged, incomplete or has been wrongly delivered. What do I do now? What is the return period?

Do you have any questions or anything you want us to know?