Customer service / General
Where are you located?
Our Head Office is located at Tubantiasingel 1 in Enschede. From here, all orders are shipped out and all returns are processed. Besides shopping online you can also visit our stores in Enschede (above the Head Offices), Arnhem, Utrecht, Eindhoven, Groningen, Rotterdam and at the Mall of the Netherlands in Leidschendam. It's even possible to pick up your online orders there and shop some more items from our collection while you're visiting! You can find our store in Arnhem at Hemelrijk 9, right in the town centre! The address for our store in Utrecht is Choorstraat 3, close to the Dom Tower. In Eindhoven our store is at the Hermanus Boexstraat 40. Our store in Groningen is located at the Vismarkt 31. The address to our newest store in the Westfield Mall of the Netherlands in Leidschendam is Kornoelje 9. Our newest store in Rotterdam is located on LijnBaan 55. See you there!
- Check out the frequently asked questions.
- Where can I order a Guts & Gusto gift card or e-gift card?
- How long is my gift card valid?
- Do I have to spend my gift card all at once?
- I want to work at Guts & Gusto! How do I apply?
- An item that I wanted to order isn't available in my size anymore. What do I do now?
- Is it possible to receive updates from you via e-mail?